EmmanuelSolutions.co.uk Privacy Statement
Emmanuel Solutions Ltd (ESL) is committed to protecting your privacy. You can visit most pages on our site without giving us any
information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement
explains data collection and use in those situations. This privacy statement only applies to EmmanuelSolutions.co.uk; it does not
apply to other online or offline ESL sites, products or services. Please read the complete EmmanuelSolutions.co.uk
privacy statement.
Collection of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you.
Generally, this information is requested when you are registering ESL products or services.
Personal information collected by EmmanuelSolutions.co.uk often is limited to e-mail address, language, country or location,
but may include other information when needed to provide a service you requested.
For example: If you choose a service or transaction that requires payment, such as making a purchase in the
Shop
area of the Web site, we will request personal information necessary for billing
and/or shipping, such as: name, address, telephone number, and credit card number.
When you buy and install a new product, we may ask you to register your purchase electronically. We keep this registration information
on file with any information you've already given us on previous visits to our Web site.
EmmanuelSolutions.co.uk also collects certain information about your computer hardware and software. This information may include: your
IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the
operation of the service, to maintain quality of the service, and to provide general statistics regarding use of EmmanuelSolutions.co.uk.
EmmanuelSolutions.co.uk also collects information about which pages our customers visit within EmmanuelSolutions.co.uk. This site
visitation data is identified only by a unique ID number, and it is never linked with personal information unless a user consents as
described below.
Use of your Personal Information
We use your personal information for the following purposes:
- To ensure our site is relevant to your needs.
- To deliver services, such as training or software, that you request or purchase.
- To help us create and publish content most relevant to you.
- To alert you to product upgrades, special offers, updated information and other new services from ESL, if you so request.
- To allow you access to limited-entry areas of our site as appropriate.
We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in
aggregate to provide more relevant content. In some limited-entry sections of EmmanuelSolutions.co.uk, with your approval, we will
combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission,
we will not provide you the personalized service and won’t merge your personal information with site-visitation data.
We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases,
answering customer questions about products or services, sending postal mail and processing event registration. We will only provide
those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
ESL may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on ESL or the site;
(b) protect and defend the rights or property of ESL and its family of Web sites, or
(c) act in urgent circumstances to protect the personal safety of ESL employees, users of ESL products or services, or members of the
public.
Your information may be stored and processed in the United Kingdom or any other country in which ESL or its affiliates, subsidiaries or
agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.
Control of your Personal Information
When you register, or otherwise give us personal information, EmmanuelSolutions.co.uk will not share that information with third parties
without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.
EmmanuelSolutions.co.uk may send out periodic e-mails informing you of technical service or security issues related to a product or service
you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they
are considered an essential part of the service you have chosen.
Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current.
If you register on EmmanuelSolutions.co.uk, you can review and edit your personal information by selecting
My Profile
whilst logged in.
You will be asked a security question before viewing your personal information.
Security of your Personal Information
EmmanuelSolutions.co.uk is committed to protecting the security of your personal information. We use a variety of security technologies
and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal
information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive
information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer
(SSL) protocol.
Protection of Children's Personal Information
EmmanuelSolutions.co.uk is a general audience site and does not knowingly collect any personal information from children.
Use of Cookies
When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer
has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.
If you choose to not have your browser accept cookies from the EmmanuelSolutions.co.uk Web site, you will be able to view the text on the
screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on the site.
Questions about cookies?
Read more.
Enforcement of this Privacy Statement
If you have questions regarding this statement, you should contact EmmanuelSolutions.co.uk by
e-mail.
Changes to this Statement
EmmanuelSolutions.co.uk will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top
of the privacy statement. For material changes to this statement, EmmanuelSolutions.co.uk will notify you by placing prominent notice on the
Web site.
